Contact Information
Reach out to us directly using the following contact information.
Phone
+1 (555) 123-4567
support@syncup.com
Address
123 SyncUp Street
San Francisco, CA 94103
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM (PST)
Saturday: 10:00 AM - 2:00 PM (PST)
Sunday: Closed
Send Us a Message
Frequently Asked Questions
Find answers to our most commonly asked questions. If you can't find what you're looking for, please contact us.
Getting started with SyncUp is easy! Simply click the "Get Started" button at the top of the page and follow the sign-up process. You'll be up and running in less than 5 minutes. We also offer guided onboarding to help you set up your workspace and invite team members.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and for annual plans, we also accept bank transfers. For enterprise customers, we can accommodate custom billing arrangements as needed.
Yes, you can upgrade or downgrade your plan at any time. When upgrading, the new features will be available immediately, and we'll prorate your billing. When downgrading, the changes will take effect at the end of your current billing cycle.
Yes! We offer a 14-day free trial on all our paid plans. No credit card is required to start your trial. You'll get full access to all features during the trial period so you can thoroughly evaluate if SyncUp is right for your team.
Security is our top priority. SyncUp uses industry-standard encryption for all data, both in transit and at rest. We maintain SOC 2 compliance and regular security audits. Our infrastructure is hosted on secure cloud providers with multiple layers of protection. You can learn more in our security documentation.
Additional Support Options
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Live Chat
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Available Monday-Friday, 9AM-6PM PST
Knowledge Base
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